Privacy Policy

Last Updated: January 1, 2025

At AmTrainTravel.com we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our travel booking services.

AmTrainTravel.com is an independent travel agency and is not affiliated with, endorsed by, or operated by Amtrak®. Any trademarks referenced belong to their respective owners.

Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Billing and payment information
• Passenger names and travel details
• Booking preferences
• IP address, browser type, device information, and cookies

How We Use Your Information

We use your information to:

• Process and manage travel reservations.
• Communicate regarding bookings and customer support.
• Process secure payments.
• Prevent fraud and unauthorized transactions.
• Improve our website and services.
• Comply with legal and regulatory obligations.
• Send promotional communications where permitted by law. You may unsubscribe at any time.

Payment Processing

Payments may be processed through trusted third-party payment providers. We do not store your complete payment card information on our servers unless specifically required for authorized business purposes.

Cookies and Analytics

Our website uses cookies and similar technologies to:

• Improve website performance.
• Remember user preferences.
• Analyze website traffic.
• Measure advertising effectiveness.
• Enhance the overall user experience.

You may manage cookies through your browser settings.

Information Sharing

We may share information only when necessary with:

• Travel suppliers and booking partners.
• Payment processors.
• Fraud prevention and security providers.
• Government authorities when legally required.
• Service providers that help operate our business under confidentiality obligations.

We do not sell your personal information.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Object to certain processing activities.
• Withdraw consent where applicable.

To exercise these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Continued use of our website constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

• AmTrainTravel.com
• Email: customerservice@amtraintrack.com
• Website: https://amtraintravel.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.